TERMS AND CONDITIONS
In using the Staffa Jewellery and Beth Legg site and online shop you agree to comply with the following terms and conditions:
ORDERS POLICY
In case of any circumstance or reason outside of our control, Beth Legg reserves the right to suspend the execution or fulfilment of an order. In such case she shall immediately notify the customer, who will then have right to cancel the order.
Once an order has been made and payment fulfilled, the customer accepts that they have committed to the purchase. Reversals of an order will not be accepted without contact within 24 hours to Beth Legg for cancellation.
Orders will normally be processed within 48 hours, depending on availability of goods. Bespoke items can take 2 to 3 weeks but most often are completed sooner. If further delay is expected, Beth Legg will notify the customer by email, who will have the option of cancelling the order.
Goods sold are intended for personal use only. Any orders believed to be made for the purposes of another entity’s research and development will be declined and further action may be taken regarding copyright infringement.
Beth Legg shall reserve the right to refuse an order in the event of an error on the shop’s website.
PRIVACY POLICY
Staffa Jewellery will never collect or store any customer credit card information. When ordering on the online shop, as appropriate, customers may be asked to enter: name, e-mail address, mailing address, phone number or credit card information. Customers may also choose to visit the site anonymously.
Customer information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without customer consent, other than for the express purpose of delivering the purchased product or service requested.
PRODUCT ACCURACY
Every product has been hand-crafted and as a result slight variations in colour and size, style and shape may occur. This is part of the beauty of buying hand-crafted products. All pieces have been as accurately described and displayed as possible on the site.
PRICING INFORMATION
Beth Legg Studio reserves the right to change the price of goods, introduce new products, carry out and cancel promotions at the shop or modify its conditions at any time.
WARRANTY
Beth Legg Studio prides itself on both the quality of fabrication and the materials used in all items. The Staffa Jewellery range includes a selection of products made to be worn or used comfortably every day alongside special statement pieces worn for special occasions, they are all constructed to last a long time. We encourage you to read our Care Guide and to store, wear and clean your pieces appropriately.
Repairs will be carried out for free within the first year of purchase but if needed due to negligent handling or heavy wear over a longer period a small repair quote can be provided. Beth is happy to re-oxidise any dark silver pieces for only postage costs.
COPYRIGHT & CONTENT USAGE
All of the content that appears on the Staffa Jewellery website, including all visuals and text, are subject to copyright protections and, or, other intellectual property rights or licenses held by Beth Legg Studio. The entire content of the Staffa Jewellery website is copyrighted as a collective work under UK copyright laws. Content of the Staffa Jewellery website is intended solely for the personal, non-commercial use by users of the website.