Delivery
Each item of jewellery is made to order.
All orders are normally dispatched within 5 working days. If you require an item for a specific date please contact us before ordering to ensure that your request can be met. We will do our best to meet any deadlines.
All transactions are carried out in UK Sterling. Once you have placed your order, confirmation will be sent to you via e-mail complete with Order Reference numbers.
Payments made using the secure transaction services of PayPal are completely independent of us and your credit card details are not divulged to us at any time. If you would rather pay by another method, such as bank transfer, please place your order by email. Financial information is used only to charge you for the items you are purchasing and this information will never be passed to any third party.
SHIPPING
Shipping charges will be added to your order at checkout.
UK Orders – Royal Mail Special Delivery – £7.50
(Signed for and insured up to £500, delivery by 1.00pm of the next working day after dispatch)
International Orders – Royal Mail International Signed For – £12
(Signed for and insured, your order will arrive 3-5 working days after dispatch)
DELIVERY IS FREE ON ALL ORDERS OVER £150
On orders from countries outside the European Union Import Duty applies over a certain value. This is a tax that the recipient has to pay as an importer in order to bring foreign goods into their country. For more information regarding customs duties we advise our customers to get in touch with their country’s Revenues and Customs office.
In the event that this fee is not paid by the recipient, customs will not release the package and will send it back to us.