Due to the nature of our business orders must be cancelled or amended within 24 hours if you no longer wish to proceed with your purchase.

If for any reason you are unhappy with your purchase, we are happy to adjust or exchange your item. If this is the case please notify us and return your item within 14 days of receipt. Orders must be returned in their original packaging and in perfect condition. For hygiene reasons we are not able to offer an exchange on earrings. Items are returned at the buyer’s own risk and it is recommend that you use an insured delivery service to guard against loss or damage. Postage will be refunded only if the item is faulty or if any error is made on our part of the order.

For repairs due to negligent handling we will be happy to provide a repair quote.